Jo Lloyd shares her 12-year journey from admin temp to Head of People at Expanded Metal, revealing how manufacturing leadership is evolving toward a more inclusive, emotionally intelligent, and people-first approach.

From administrative temp to Head of People at Expanded Metal, Jo Lloyd shares her 12-year journey of transforming leadership in manufacturing. She explains how the industry has shifted from command-and-control management to a people-first approach.

In this episode you will learn:

• Leadership is about guiding with collaboration, not ego
• Emotional intelligence drives better decisions and stronger teams
• How Expanded Metal moved from hierarchy to collaboration
• The importance of diversity and cross-training in modern manufacturing
• Why leaders should be accessible and help others succeed

Listen for a conversation that challenges traditional leadership and champions inclusivity, collaboration, and emotional intelligence.