Key Account Manager

Job Title: Key Account Manager
Location: Sunderland 
Salary: £54,175

The Company:

Theo James Recruitment is proud to be representing a leading automotive manufacturer based in Sunderland in their search for a Key Account Manager. This is a fantastic opportunity to join an innovative and dynamic organisation at the forefront of the automotive industry, where you’ll play a vital role in managing high-value customer accounts. As a Key Account Manager, you will be responsible for leading commercial activity with a major OEM, negotiating pricing, and ensuring customer satisfaction through close collaboration with internal and external stakeholders. This position offers the chance to work in a fast-paced, commercially focused environment, where relationship management and strategic thinking are key. If you're looking for a challenging and rewarding role with a company that values innovation, teamwork, and professional growth, we’d love to hear from you.

Job Description:

As a Key Account Manager, you will take ownership of strategic sales activities for a major automotive customer. You’ll be at the heart of commercial negotiations, managing pricing strategy, monitoring market developments, and building long-lasting client relationships. The Key Account Manager is a vital bridge between the customer and internal teams including design, project management, and operations.

Responsibilities of the Key Account Manager include:

• Developing and nurturing strong, long-term client relationships

• Managing and updating pricing based on design, volume, and economic changes

• Leading negotiations and contract discussions to ensure profitability

• Gathering and analysing market intelligence to shape commercial decisions

• Acting as the primary contact for customer interactions and support

• Collaborating cross-functionally to align internal processes with customer needs

• Reporting on sales performance and identifying areas for improvement

Skills & Experience:

To thrive in the Key Account Manager role, you’ll bring:

• A degree in Business, Engineering, Marketing, or a related field (preferred)

• At least 2 years’ experience in a commercial or technical automotive role

• A strong understanding of automotive interior components or similar products

• Excellent communication, interpersonal, and negotiation skills

• Ability to work independently and proactively in a fast-paced environment

• Proficiency in MS Office and CRM/ERP systems

• Willingness to travel when required

Why Should You Apply?

• Join a global leader in the automotive industry with exciting growth plans

• Play a central role in driving customer satisfaction and business performance

• Work with a forward-thinking and supportive team

• Develop your career in a commercially strategic position

• Enjoy the flexibility and autonomy of a hybrid work model

• Make an impact as a Key Account Manager in a business that values results

Take your next career step and apply now to become the next Key Account Manager – driving innovation, relationships, and success in the automotive industry.

Share this job